Last updated: April 3, 2026
Who we are
OmniaStay is a luxury travel agency based in Milan, Italy. VAT: IT04058200124. IATA: 96185235.
For any privacy-related questions, contact us at info@omniastay.com.
What data we collect
When you use our booking or contact forms, we collect the information you provide: your name, email address, phone number, and travel preferences. We use this solely to respond to your inquiry and arrange travel services.
We do not use cookies, tracking pixels, or analytics tools on this website. We do not track your browsing behaviour.
How we process your data
Form submissions are processed through Formspree (formspree.io), a third-party form service based in the United States. Formspree processes your data in accordance with their privacy policy. Your data is forwarded to us via email and is not stored on Formspree's servers beyond their standard processing period.
We use your data exclusively to:
- Respond to your inquiry
- Arrange the travel services you request
- Communicate with you about your booking
We do not sell, rent, or share your personal data with third parties for marketing purposes.
Third-party services
This website loads resources from the following external services for functionality and design:
- Google Fonts (typography)
- cdnjs.cloudflare.com, cdn.jsdelivr.net, unpkg.com (open-source libraries)
- OpenStreetMap (map tiles)
- Formspree (form processing)
These services may receive your IP address as part of standard HTTP requests. None of these services set cookies on your device through our website.
Your rights
Under GDPR and Italian data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
- Lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali)
To exercise any of these rights, email us at info@omniastay.com.
Data retention
We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Booking-related data is retained for the duration required by Italian tax and travel regulations.
Changes to this policy
We may update this policy from time to time. The "last updated" date at the top reflects the most recent revision.